Friending Strangers On Fakebook

Do you still think you need to be connecting to everyone in Social Media? After Farmville and Mafia Wars, the biggest games on Facebook involve your data.

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(Note: The sequel is now live)

Identity Crises

I’m connected to many different circles of people from different times in my life. I’ve got connections to work, to church, to hobbies, and to places I’ve lived and gone to school. Also, because I spent so many years on the air as a TV reporter, I’m fairly recognized in the area where I live.

When I get requests to connect on Facebook, I can tell pretty much at a glance how I might know someone. If I have 40 mutual friends who are all classmates of mine from Idaho, then I can figure out who it is quickly. If it’s 20 mutual friends all from one of my TV employers, I can also zero in.

I’ve turned down hundreds of requests in the last couple of years, and I’ve been called nasty names for doing so. In all of these instances, it’s been a blind approach from someone I’ve never met, who just happens to be connected to 30 of my friends in the media. It’s clear that they don’t know any of these anchors, reporters, editors or columnists — they are just grabbing as many “local celebrities” as they can. (While I am flattered to be a “local celebrity,” I’m also a little insulted that I would have no value other than being another digit in someone’s online Pokemon collection.) NOTE: If you just say “Hello,” that makes a world of difference.

Maiden names are also an issue. When a friend from high school sends an invitation, with a picture of her kid and an unfamiliar surname in the profile, I can be lost. That’s where the personal introduction can help, and lacking that, the Mutual Friends comparison for context.

Ghosts From My Past

About a year ago, I got a friend request from a woman named Cindy Robertson. I didn’t remember her, but she and I shared more than 30 friends, all of whom were movers and shakers in Birmingham. They were not all media people, so it wasn’t the “Pokemon Syndrome.” I went ahead and added her.

Over time, I noticed she was adding a lot of friends. I’d get notifications that she was friends with 20 more people, all here in Birmingham. Many were friends of mine.

A couple of times, I clicked on her name to see if I could figure out a little more about who she was. Oddly, she never added new links, or commented on other people’s items.

I started to get paranoid, so I created a new Friend List called “UnTrust.” People on my UnTrust list would get even less access than people who weren’t even logged into Facebook. I locked her out of everything I could. Including the list of my friends.

Then I went back through her timeline. All the way back. And in months of activity, I found exactly FOUR times when she made a comment. It was always in response to something another person had placed on her wall, and it always included a little “:)” at the end.

I wondered about who this is, and what he/she is up to.

Project Sherlock

Click to enlarge

Click to enlarge

I spent some time cataloging what I could of this profile.

The more I saw, the dumber I felt for not seeing it earlier.

But before I outright accused someone of being a fraud, I wanted some other opinions. I reached out to six of my “common friends” with Cindy, and I picked six that I knew didn’t know each other. I asked them if anyone knew her personally, or had met her. And I asked them to look at the profile with the same rigor. Nobody knew her.

I also told them about my UnTrust list, and I’m pretty sure they quickly created that privacy setting for themselves.

I then confronted “Cindy Robertson” through email, Facebook Chat and the Facebook Inbox. I got no answers, but was instead blocked from seeing her profile.

The Evidence

Fortunately, I’d already compiled an archive of screen captures.

Let’s start with that status update:

Her profile does indicate that she likes to run. Look at her personal information. (Remember, these screen caps were taken several months ago, prior to Facebook changing all the rules about “Likes.”)

I found it highly interesting at the time, as she listed “Alabama Football” as an interest, yet went through the entire period from the SEC Championship Game to Alabama’s BCS National Championship without mentioning it at least once.

Let’s look a little closer at her personal life, as reflected in the stream.

Shortly after joining Facebook, Cindy listed herself as single and mentioned her job working for Texas Instruments.

Then she started decorating her downtown Birmingham loft.

Please note the gratuitous use of the smiley-as-period-replacement. We’ll see that again later, such as in this very rare update, indicating a rather masculine pursuit:

A female football fan who doesn’t mention football, but goes hunting instead? There’s really no evidence she was out much of anywhere, save for a couple of Facebook Events she clicked on. (Look at the descriptions of the parties below… tell me if they’re indicative of compatible interests… then hold on to that thought, because we’ll stitch it all together shortly.)


Every Picture Tells a Fiction

Her photo albums were quite revealing.

We’ll start with her good fortune in getting “In a Relationship” even though she’s been hard at work for Texas Instruments, traveling to Atlanta for seminars, going to late night Mayhem with the Naked Eskimos Concerts, followed by another Friday night of Latin dancing.

Or maybe she met her beloved while not watching Alabama football, or while freezing her butt off in the deer stand.

Do you think he sits at the end of her bearskin rug, massaging her feet while she reads him the Cosmo quiz?

No. She’s got to take care of her kids. To the Albums!

That “Kids and Family:)” album shows some promise. What would we find in there?

Looks to me like at least four different children. Not a bad looking brood for a single mom under the age of 30!

Maybe she’s making some side income on the residuals from her children’s pictures.

The one with the happy naked baby wearing the orange and hot-pink knit cap? It’s a stock photo that’s been used on dozens of websites. (Here is the reverse image search from Tin Eye if you haven’t seen enough of him yet.)

If you have any doubt, the boy in the red hat was in kindergarten back in 2002, when this picture was submitted to iStockPhoto by Erick Jones.

Also, why all the pictures in the snow? I’ll buy a trip to see grandma and grandpa up in Buffalo, but how come there’s no indication in any of the pictures about where they were taken? (We didn’t get THAT much snow in Birmingham.)

As an aggregate lie, these little lies add up to at least four children for this under-30 single mom who has time to hunt, date, go to parties and out of town on business. It’s a good thing she’s always on the go, too, because her digs are looking rather sparse.

I’m fairly certain that if you wanted to give Tin Eye another couple of runs at those pictures, you’d find them online elsewhere. I don’t have to. As a reporter, I did several stories about the resurgence of Birmingham’s downtown loft district, and can tell you that none of them look like that. They all take advantage of older architecture, and rustic brick walls. They are beautiful in a historic way, and do not resemble the “Do-it-yourself Surgical Theater” in the IKEA catalog.

The rest of her wall photos (yes, just two of them) are also revealing in their lack of revealing anything.

The generic box might contain “Do-it-yourself Oxygen” from IKEA, gift-wrapped in time for the holidays. But the failure to cut out the title from the “Yoga Community” banner is just an outright lack of effort. Shame on you, fake Cindy.

The Confrontation

Loaded with the screen captures (even more than shown here,) I decided to ask the world’s foremost expert on Cindy Robertson. I started with the email address associated with the account, the very apt [email protected]. (Gosh, did I just share that email address publicly?)

Heh.

After several innocuous inquiries spread over several days with no response, I caught the little green dot that meant she was online and available on Facebook Chat.

I figured that she’d respond to a question about living in the lofts downtown. After all, she had been so kind as to share her home with us in pictures, and listed several hobbies and interests that would indicate she might know something.

“I’ve got a friend who is interested in moving downtown, just checking on experiences.”

As you can see, she bailed on the chat session without a response.

Finally, I resorted to Facebook’s Inbox. Maybe if she’s just too busy, I can catch her for a volley of messages in between things. I initiated a thread on January 7th, just before Alabama’s national championship game. She answered late that night, but didn’t respond to my follow-up. (Note… she also didn’t talk about the results of that game, anytime between January 8th and January 26th, at a time when many female Bama fans were so giddy, they wrote they’d gladly leave their husbands for Nick Saban.)

Notice the nice, thoughtful and pensive picture on her avatar. It’s there in the morning. But a couple of hours later, she responds and then blocks me. (At the time, I was getting time-stamp discrepancies when posting with my mobile phone.)

I’m pretty sure she’d never been interviewed, either. Until now. And the last thing I saw was the smiley.

The Game of Access

I’ll never know for sure who is behind the fake Cindy Robertson account. But I have some educated guesses, based on the clues presented.

First, if you’re going to do a bogus profile, it’s got to be a woman. You can parlay that maiden-married name confusion into a lot of additional Friend Request acceptances from people who just aren’t quite sure, or can’t turn down a girl with a pretty face.

Second, it helps to leverage existing friends. Fake Cindy reeled me in, then went through my friend list to seek out others. In doing so, he/she was trucking on my reputation to get others to accept. I don’t know how many people clicked “Yes” simply because my face was there along with other friends in common. (And if you’re one of them, I’m sorry.)

What is this perpetrator after? Information. Not identity theft stuff. Here’s my theory. We’re looking for a man in the Birmingham metro area who is involved in real estate. Look again at the interests to the right. We have both “Real Estate Investing” and “Flipping Houses” listed. One presumes the sort of money an under-30 single mother would likely NOT possess, the other is expressed in a very masculine way. Women tend to refurbish or restore homes. Men “flip” them.

Also… not to sound terribly sexist here, but “Motivational Seminars” and “Anything by Zig Ziglar” are not in the XX-Chromosome camp. She/he might as well have included Rush under the Favorite Music. (Although, having been to see Rush recently, I’d bet the concert was less of a sausage-fest than a Zig Ziglar book signing.)

Add it all up, and the profile points to a male in his 40s or 50s, who works in real estate and can’t spell either “Forrest Gump” or “Steel Magolias.” He also thinks women should end all of their sentences with smiley faces:)

Why would he bother creating a fake profile and becoming friends with literally thousands of middle-to-upper income people in Birmingham?

Wait, did you really just ask that question?

Most people aren’t aware of Facebook’s quite robust search feature. You can search for people, pages, applications, and posts across all of Facebook.

Or, you can narrow your search results to the network of Friends you have built.

You know… that rich database of thousands of well-off, upwardly-mobile people in your target demographic and exact geographic location. That network you worked so hard to build.

Every day, you go in and you mine that network for keywords like “moving,” “yard too small,” “new job,” “relocation,” “real estate,” and God only knows what else works. When you find those people, you mail them a flier, or some other seemingly innocent contact that just by fate happens to land in their laps at the exact moment when they might actually want to find a competent real estate agent.

It’s brutal in its genius, as it is ruthless in its ethics.

So, you want to know why I stopped accepting each and every generic invitation on Facebook and LinkedIn? You want to know why I am a little suspect about “mutual openness” and “reciprocity” and the Kumbaya Chorus of Social Media? You want to know why I think Mark Zuckerberg is a child, playing around with incredibly powerful technologies while harboring ridiculous idealistic fantasies about Total Transparency and a post-Privacy culture?

I won’t answer those questions. Go ask Cindy.

(…or find Renee Brantley, the star of the sequel.)

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Comments

  1. Your story is exactly the reason I don’t friend everybody, either… and those I do friend who are known to me through only social media or only by friend association go on my “casual acquaintance” list until I get to know them better (or bail). I also have a “biz” list, a “high school” list (because some of those people just don’t need to know that much about me 20 years later), a “local friends” list and a “close friends & family” list. Sounds complicated, but it means I can post with relative abandon to my feed and not worry that the wrong people know too much… 🙂
    (sorry, had to add the smiley… !)

    • This is a Smiley Acceptance Zone. (I only mentioned it in the post because it was so prevalent in “her” work, and likely a sign that a rather sexist man was behind the keys.)

      Don’t feel bad about the lists, either. I have more than 20 of them. I think one person is on as many as four.

  2. Great work. 

  3. While I don’t agree with Zuck about living in a post-privacy world, I do wonder why so many people expect privacy online. The law says there can be no expectation of privacy in a public place. Sure, Facebook is not a public space like a park, but neither is it a private space like my house. First, I don’t own it. Second, I don’t make the rules there, so I don’t control it. And third, other people (even if they’re only admins) can see me there. People should treat it as a public space. That doesn’t mean you have to be afraid there, no more so than you would be taking a walk or going to the grocery store. But it’s safe to assume that if you meet strangers there, they are in fact who they appear to be — strangers.

    • Thanks for coming by, Kyle.

      I’ve long beat the drum about Digital Sharecropping, and the consequences of not owning the turf that you cultivate. But in this case, we have people who have a reasonable expectation about the granularity of their privacy controls who are outright being hoodwinked by impostors. Yes, it’s a space we’re renting, but that doesn’t give someone else the right to lie about who they are to be invited in.

      Maybe not as creepy as a 51-year-old man pretending to be 29… wait, it is exactly that creepy.

  4. I actually remember when I first saw Cindy, and denied her request based on a similar, but less complete form of paranoia. This was a fascinating article, Ike. Well done.
     

    • My paranoia is a work in progress.

      Thanks, Chris. (You’d think this would be a sweeps piece, or something…)

  5. Dear Ike,

    Awesome sleuthing, and so smart to archive all the faux-profile pages before trying to contact the faker. You should be known as “Ikus Maximus, Private Eye”.

    I rarely read your blog, but I liked this particular posting a lot…especially the assessment that

    “Zuckerberg is a child, playing around with incredibly powerful technologies while harboring ridiculous idealistic fantasies about Total Transparency and a post-Privacy culture”.

    Spot freaking on. Except that Zuckerberg is a very special child. He’s Damien, and FaceBing is its own “Omen”. This constant reshuffling of FaceBing’s privacy settings, which has the goal, primarily of resetting everyone’s defaults to “Everyone”, is nothing more than an attempt to monetize others’ privacy for the enrichment of the the ZuckerBing.

    I’d like to recommend an Indy movie (I first saw at Sidewalk Film Fest, btw), called “We Live in Public”. A cautionary tale about the psychological effects of lives lived without privacy. Small spoiler: It doesn’t end well.

    What ZuckerBing is doing, quite simply, is the same thing that the paparazzi do to movie stars: Exploit their privacy for personal gain. The difference is that movie stars GET PAID to live their lives in public. With FaceBing, it is Zuckerface and Balmer that get paid for shining a light on the personal lives of 500 million people. The individuals get the convenience of one click publish/subscribe communication mechanism with their “friends”. Fine. But the exploitation of that system by ADDITIONALLY publishing that same info, by default, to the world is total exploitation.

    The dark side of FaceBing is that is amplifies the consequences of misjudgments, such as those made by the young. One “sexting” photo, one hastily written childish insult, one thoughtlessly worded comment can yield real life tragedy. (I’m thinking here about the suicides of girls who sent their boyfriends a nudie photo, or the stalking and beating of a girl who sent a one line insult to a guy over FaceBing.)

    Zuckerface gets to be a billionaire, but these kids pay the price. It’s a fundamentally unfair relationship.

    Cheers, and happy sleuthing!

  6. Is Jon E. Lewis REALLY Jon E. Lewis?  Hmmmmm.

    • Sadly, a comment this short bearing a link to something with “personalinjury.com” would get flagged as Spam.

      JON E. LEWIS is REAL. Fear him!

      (thanks man…)

  7. Nice piece.
     
    About 15 years ago, on AOL, I created a false female identify, saying . . I don’t know: That I was 26, petite, and my likes were “intelligent men, sex, and Rome, Paris, and France.”  Within days I got IMs and emails from people offering me plane tickets and much more.  Never acted on it, but it was eye opening.   Of course . .it WAS 15 years ago.

  8. I decided to check, and while it appears she never attempted to “friend” me, she did show up as someone I should friend in a Facebook e-mail dated September 4, 2010.  Her profile is still active, and we have 26 mutual friends.
    A few months ago I went through and deleted anyone I have never met in person, or don’t know through legitimate online activity.  I also put everyone in neat little groups as you suggested, however I haven’t done the UnTrust group but it seems like a good idea.  Thanks for the well written piece!

    • Way to go, Darren!

      Now, help the cause by showing others how to use the Lists. It’s a pain to make sure you have everyone in one, and VERY easy to add them as you go.

  9. Excellent post, Ike.  Timely and relevant with a good old fashioned gossip angle.  Perfect.
    -Chris

  10. I think the most suspiscious person is [name redacted]. She’s tried to friend me about 3 times and also tracks me on LinkedIn and either Flickr or Slideshare.

    • That’s the other nice thing about an UnTrust List.

      When you don’t know enough about someone else, you add them into it, then scope out THEIR profile.

Trackbacks

  1. Pam Broviak says:

    RT @ariherzog: Yes, there are fake people on the internet — as @ikepigott shows at http://ike4.me/o150

  2. Must read for social marketers, Use it for good or evil http://ht.ly/2TYdA Props to @ikepigott

  3. RT @ariherzog: Yes, there are fake people on the internet — as @ikepigott shows at http://ike4.me/o150

  4. Andrew Spong says:

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  7. Ben Wagenaar says:

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  8. Kary Delaria says:

    If you didn't see it yesterday, @ikepigott 's investigative post exposing a fake Facebook friend is a FASCINATING read: http://bit.ly/bjhFKL

  9. Friending Strangers on Facebook (holy BLEEP – read this!) http://ow.ly/2TJot | by @ikepigott via @redheadwriting

  10. Mark Story says:

    R/T @ikepiggot Friending Strangers On Fakebook http://bit.ly/ccbVgN

  11. Reading @ikepigott 's investigative post exposing a fake Facebook friend is a FASCINATING read: http://bit.ly/bjhFKL (via @KaryD)

  12. Friending strangers on Facebook? Might want to read this first. http://bit.ly/bcdFNA via @KaryD

  13. Danny Starr says:

    great read RT @michelletripp: Friending strangers on Facebook? Might want to read this first. http://bit.ly/bcdFNA via @KaryD

  14. Diane Court says:

    Friending Strangers On Fakebook – Don't. @IkePiggot's Facebook story http://bit.ly/cAqBPo

  15. john sundman says:

    RT @calixte RT @klang67: "It’s brutal in its genius as it is ruthless in its ethics" Excellent on fake friending on FB http://bit.ly/agQjc8

  16. Excellent investigative post by Ike. Must read. RT @ikepigott: Friending Strangers On Fakebook http://bit.ly/ccbVgN cc @canuckflack

  17. Adam Cohen says:

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  18. @mmangen I think @ikepigott has shown how Facebook can be used unethically by a "fake" person http://bit.ly/9If7Q7 good warning

  19. Beth Harte says:

    Friending Strangers On Fakebook — BEST POST EVER on Facebook. @IkePigott sleuths a FAKE Facebook user: http://bit.ly/bIJ5hH

  20. RT @BethHarte: Friending Strangers On Fakebook — BEST POST EVER on Facebook. @IkePigott sleuths a FAKE Facebook user: http://bit.ly/bIJ5hH

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  23. Derek Peplau says:

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  25. RT @BethHarte: Friending Strangers On Fakebook — BEST POST EVER on Facebook. @IkePigott sleuths a FAKE Facebook user: http://bit.ly/bIJ5hH

  26. arikhanson says:

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  27. RT @BethHarte: Friending Strangers On Fakebook — BEST POST EVER on Facebook. @IkePigott sleuths a FAKE Facebook user: http://bit.ly/bIJ5hH

  28. Mark Gould says:

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  29. RT @BethHarte: Friending Strangers On Fakebook — BEST POST EVER on Facebook. @IkePigott sleuths a FAKE Facebook user: http://bit.ly/bIJ5hH

  30. RT @BethHarte: Friending Strangers On Fakebook — BEST POST EVER on Facebook. @IkePigott sleuths a FAKE Facebook user: http://bit.ly/bIJ5hH

  31. PRCog says:

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  32. MUST READ Post On Friending Strangers on FB. @IkePigott sleuths FAKE FB user http://bit.ly/bIJ5hH

  33. joshploch says:

    RT @KaryD: If you didn't see it yesterday, @ikepigott 's investigative post exposing a fake Facebook friend is a FASCINATING read: http://bit.ly/bjhFKL

  34. joshploch says:

    RT @KaryD: If you didn't see it yesterday, @ikepigott 's investigative post exposing a fake Facebook friend is a FASCINATING read: http://bit.ly/bjhFKL

  35. GREAT post. READ IT! RT @ikepigott: Friending Strangers On Fakebook http://bit.ly/ccbVgN

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  37. Jeff Peters says:

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  38. Jeff Peters says:

    Great post by @IkePigott "Friending Strangers On Fakebook" http://bit.ly/bsVOpf (found via @arikhanson & @BethHarte)